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Does Adobe CS 5.5 deactivate if uninstalled?

Posted on 2011-05-11
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Last Modified: 2012-05-11
We're building Adobe Creative Suite 5.5 packages using Adobe Application Manager Enterprise Edition (AAMEE).  In the past, before installing a new CS, I have to open Photoshop, de-activate the CS, uninstall, then install the new CS, open Photoshop and Activate the CS.  After building a CS with AAMEE, it creates a "Install.pkg" and "Uninstall.pkg."  If the Install.pkg is deployed, then a day later I deployed the Uninstall.pkg, will the Uninstall.pkg de-activate the copy of Creative Suite?
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Question by:ecshelp
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Expert Comment

by:David Brugge
ID: 35739506
I confess that I haven't kept up with AAMEE to see what features they have added, so I can't give you a definitive answer. I shot a question to the Sr. Product Manager for Creative Suites at Adobe, but it turns out he is on vacation. Be patient while I find someone else who can answer this, or perhaps there is an expert here at EE that will come across this question and help out.
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Expert Comment

by:David Brugge
ID: 35742722
Hi ecshelp!

I got this reply from Jody Rodgers

The Unistall.pkg is used to uninstall the AAMEE-produced install (from Install.pkg) and does not touch any previous versions of our software. If CS5 was installed from an AAMEE produced package and the admin has the older Uninstall.pkg from CS5 they could use that to uninstall. I hope that helps.


One other thing to note that only the AAMEE 2.0 version should be used to create the CS 5.5 package. AAMEE 2.0 and the Deployment Guide are now online:

http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html

And there is this related blog post:

http://blogs.adobe.com/oobe/2011/05/aamee-2-0-and-ausst-2-0-live.html

Cheers,

Jody Rodgers
Senior Product Manager | Enterprise & Volume Customers
Creative Suite | Adobe Systems

Does this answer your question?
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Author Comment

by:ecshelp
ID: 35743606
Thanks for the info, however, it doesn't seem to answer my question as far as activation and de-activation.  If I use the Uninstall.pkg I created from AAMEE, does it automatically de-activate the software on Adobe's servers or no?
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LVL 26

Expert Comment

by:David Brugge
ID: 35743768
Stand by, I'll go back to the well.
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Accepted Solution

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David Brugge earned 800 total points
ID: 35749723
This from Adobe...

We remove the serial number entry in the database but to my knowledge we do not deactivate the software. During the uninstall process we also do not remove or modify the Software Identification Tag that is created during the install.

I read this to mean that there is no deactivation - activation involved. That would mean manually deactivating and either reactivating or letting the first user activate.

I suspect that this is not that answer that you were hoping for.

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Author Comment

by:ecshelp
ID: 35749757
Unfortunately it is not, however it is the truth. Thanks for finding this out.  Now we have a better idea of how to deploy this software remotely.
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Author Closing Comment

by:ecshelp
ID: 35749764
While it wasn't the answer I was hoping, it was better than what Adobe has listed in their documentation.
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Expert Comment

by:David Brugge
ID: 35750001
If you were not aware, Jody Rogers has a blog that covers installation and licensing at Adobe.
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Author Comment

by:ecshelp
ID: 35750061
Yeah, I read that.  It just didn't specify the issue I wrote originally about is all.
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