Non-Domain Admin's cannot access Fax Server

Posted on 2011-05-11
Medium Priority
Last Modified: 2012-05-11
We have setup Windows Fax Server on a 2008 R1 32-bit server.

For some reason, only domain admin's can actually connect to this fax server in Windows Fax and Scan (on Windows 7).

When a regular user goes to connect and we put in the fax server it says that the user cannot connect and to contact the administrator.

If we try to bypass that and set the account up through the registry and then send a fax, it tells us "Access is Denied".
Question by:HospiceChesapeake
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LVL 12

Expert Comment

ID: 35738942
You need to enable the Guest account on the server, by default it is disabled and try send the fax with it.

Maybe you may add the user(s) to Power Users group to see if it work?

Author Comment

ID: 35738992
Tried both - didn't work. Still receiving the error stating "You do not have security permissions to complete this operation. Contact your fax administrator for more information."
LVL 12

Accepted Solution

serchlop earned 2000 total points
ID: 35739001
Maybe the next could help

1.Disable the "Point and Print restrictions" :
Click on “Start”, and in the Run box, type “gpedit.msc” and press enter.
Go ahead and expand the Local Computer Policy, and then choose  
[User Configuration/Administrative Templates/Control Panel/Printers], you may disable the Point and Print Restrictions.

2.Add local users to "Load and Unload Devices Drivers":
Click on “Start”, and in the Run box, type “gpedit.msc” and press enter.
Go ahead and expand the Local Computer Policy, and then choose  
[Computer Configuration/Windows Settings/Security Settings/Local Policies/User Right Assignments/Load and Unload Devices Drivers ], you may add the group "users" of the local machine

3.Once you make this local policy change, you need to either reboot your computer, or go to a command prompt and execute the command "gpupdate /force" to ensure the local policy gets applied

Author Comment

ID: 35739368
That did not work either. =\.

Author Comment

ID: 35871896
This issue was resolved simply by rebuilding the server. We must have messed something up when tinkering. Thanks all for the help.

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