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outlook express suddenly stopped woking

I have a client that says their outlook express stopped working suddenly. They're using cox for email provider.  They say they still have internet access.

any ideas of why this could happen would be appreciated.
1 Solution
AmitIT ArchitectCommented:
Ask user  to check with email provider if they made any changes.
If possible reconfigure the profile again or configure it on some other machine and see if that works.
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