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VKKnowltonFlag for United States of America

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Unable to mount Mailbox database

I am using Backup Exec for exchange backup and it told me I had a corrution in the transaction logs.  I'm running Exchange 2010.  So I dimounted the db to try to repair the trans logs and db and once I try to mount it I get the error:
--------------------------------------------------------
Microsoft Exchange Error
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Failed to mount database 'Mailbox Database'.

Mailbox Database
Failed
Error:
Couldn't mount the database that you specified. Specified database: Mailbox Database; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-501)
. [Database: Mailbox Database, Server: server.domin.com].

An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-501)
. [Database: Mailbox Database, Server: server.domin.com]

An Active Manager operation failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-501)
. [Server: server.domin.com]

MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-501)

Does anyone know how to correct this?
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Viral Rathod
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I already did the eseutil /p on the DB and still not able to mount.  It was a clean shutdown.  I had to repair both mailbox and public DB about a month ago due to a power outage and this is part of it.  Can I clean out the old trans logs and leave, lets say this month's, in and do another repair of the db?
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I tried that and still getting the error  I used "mount-Database -Identity "mailbox database" -Force"
Was this database part of a DAG?
no
If database is in cleanshutdown move all log file to a new location and mount database
If you have a good backup, you can also use the
-acceptdataloss on the mount-database cmd

Since Exchange Database is in clean shutdown,move all the log files ,check point files to another folder and mount the store

The Exchange Database should mount.
CLEAN SHUTDOWN" means almost for sure there is no corruption

Please move the all the log files ,.chk files to another folder and then try to mount the store

Letus know the results
Ok, I'm copying and going to try to mount
Should be moving them, or delete them from original location after copy
Now I get the error:

MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-550)

Do I need to repair the db now
Looked and it put it in "Dirty Shutdown" mode.  Running a repair of the db now
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Got it mounted.  Removed the log files and did a repair on the db.  It mounted.  YEA!  THanks for all you guys help.
Thanks for the update and points ,good to here that exchange store issue has been resolved,Have a nice day.
I am happy for you VKKnowlton,
It is always a pressure situation when the Mailbox DB (s) are down. Congratulations
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adroman

Please tell what command did you use for final repairing of your DB?
You can check this article to resolve top 10 mounting issue of exchange server: https://www.stellarinfo.com/blog/top-10-exchange-database-mounting-issues/