SMTP email going to Junk mail

Posted on 2011-05-11
Last Modified: 2012-05-11

I have an application that sends out automatic emails. The emails end up in the junk mail.
How can i avoid this from happening?
Question by:kreddy01
    LVL 31

    Expert Comment

    Do the mails end up in internal junk mail folders or external?

    Get the app to send as a valid mailbox email address

    Author Comment

    Its the internal junk mail. And the app does not use a valid mailbox email address. Do i need to have a valid mailbox email?
    LVL 82

    Expert Comment

    by:Dave Baldwin
    You can't necessary stop it because that is all determined on the receiving end.  You can ask people to put you in their contact list which is a step towards 'whitelisting'.  You can look up the common spam terms and avoid them.  Here are a couple of pages that talk about how to avoid being considered spam or junk email.
    LVL 31

    Expert Comment

    Use a valid internal email address for the app to send "from" and then it's mails will not end up in your junk folder.
    LVL 1

    Accepted Solution

    If it is just a handful of users who normally receive the messages, they can add the sender address to their safe senders list.

    However, if you want to implement this across the board, and you are using Exchange 2007 or greater, simply create a transport rule that sets the spam confidence level (SCL) on that sender to -1

    Don't forget to restart the transport service on each Hub server or the transport rule may not apply until your next reboot of the server(s).

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