• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1459
  • Last Modified:

How to fix Event ID 3760

Hello,

I have recurring error 3760 in the Event Log. I have a WSS 3.0 site on a Windows Server 2003 SP2 and SQL Server 2005 Standard Edition. I also see related events 18456 and 2436 that occur right before event 3760. It appears these were caused by a security update. The "Windows SharePoint Services Search" service is using 'PBTF\SvcMOSS' account. Could I reset this account? What else could be cause this problem?


Event Type:      Error
Event Source:      Windows SharePoint Services 3
Event Category:      Database
Event ID:      3760

Description:
SQL Database 'WSS_Content_81' on SQL Server instance 'np:\\.\pipe\MSSQL$Microsoft##SSEE\sql\query' not found. Additional error information from SQL Server is included below.

Cannot open database "WSS_Content_81" requested by the login. The login failed.
Login failed for user 'PBTF\SvcMOSS'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 
0
gtrapp
Asked:
gtrapp
  • 2
1 Solution
 
K_WilkeCommented:
ndicates that this event is recorded when a database is missing or is not online. It provides the steps to restore the database from a backup, and re-connect it to Windows SharePoint Services 3.0. However, the troubleshooting approach should be based on the actual details of the error message (for example, a failed login error message does not require a restore but a verification of the credentials used to login).

Some users resolved this by re-initiating the SharePoint configuration.
Thanks,
Kelly W.
0
 
gtrappAuthor Commented:
The database is online and the site is up and running. I will check the account.
0
 
gtrappAuthor Commented:
The SharePoint site is using a content database named "STS_chinook_1" as this database appears in SharePoint Central Admin . However, the error message says SharePoint is trying to access "WSS_Content_81".

Cannot open database "WSS_Content_81" requested by the login. The login failed.
Login failed for user 'PBTF\SvcMOSS'.

This name shows up under databases in SQL Server Management Studio, but I can't click on the properties and SQL Server acts like it does not exist.  No tables are displayed. How do I tell SharePoint to stop using WSS_Content_81?


0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now