explorer corruption

Posted on 2011-05-11
Last Modified: 2012-05-11
The cmputer hangs  (thinkpad x301) and ctrl-alt-del does not work. what could be the reason.
Question by:mitsides
    LVL 66

    Expert Comment

    Hangs where, whats running? Can you logon?

    Id start looking at viral/malware infections.....

    Author Comment

    Yes I acn logon and start working. After I leave the computer idle for a while it hangs
    LVL 66

    Accepted Solution

    Use MSConfig to rule out any uneeded Startup Items, and even try the process of elimination, by disabling all Startup Tab Items, then retest. Then go to the Services Tab, and select "Hide MS Services", and then select "Disable All

    Thats in start>run>msconfig

    If it doesnt happen after disabling, then you can re enable until you find the culprit.

    Also, might wanna grab a copy of the UBCD, and test the RAM.

    Boot to it, and run Memtest.

    Same for the Drive test....

    Also, check the inside of the case, and make sure the fans are clean, and the power supply also is free of dust..... Anything that can help to make sure there is no overheating in the case....
    LVL 3

    Assisted Solution

    If the computer hangs only after being left idle, then the problem could be caused by the screen saver or sleep/hibernate options. Try turning off the screensaver and changing the power mode to "Never Sleep", meaning don't let the laptop hibernate.

    You can probably change the power settings easily by clicking on the battery icon in the system tray near the clock.
    LVL 31

    Expert Comment

    by:James Murrell
    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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