Outlook 2003 Removal

Posted on 2011-05-12
Medium Priority
Last Modified: 2012-05-11
I am traying to remove Outlook 2003 and receive the following Error:

"The feacture you are trying to use is on a network resource that is unavailable"

Click OK to try agian, or enter an alternate path to a folder conatining the installation package "PRO11.MSI in the box below.

Ido not have the original Office 2003 CD , How can this be fixed.
I am going to install Outlook 2010 once I have removed Outlook 2003 , I cannot upgrade because of the PRO11.MSI file is missing.
Question by:BhanaD2

Expert Comment

ID: 35746286
Most likely you will need Office2003 cd, even if its not same version (oem, volume licence) - you should install office 2003 from cd, on top of existing version, and then you will be able to uninstall it, or upgrade to 2010.
LVL 18

Accepted Solution

Netflo earned 750 total points
ID: 35746386
Hi BhanaD2,

I've had a similar issue before, unfortunately you're going to need to find the original CD (if OEM or retail) or if you obtained Office via eOpen, you can download a copy from there.

Do you know what type of installation do you have? OEM, Retail, VL?

Judging by the file in question, you need to find the Office 2003 Professional media. See link below:


Author Closing Comment

ID: 35746716

Featured Post

[Webinar] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
A few solutions to a problem some of us have been having when trying to add Hostgator email accounts to Outlook 2016 (will probably work with Outlook 2013 as well).
This lesson discusses how to use a Mainform + Subforms in Microsoft Access to find and enter data for payments on orders. The sample data comes from a custom shop that builds and sells movable storage structures that are delivered to your property. …
Look below the covers at a subform control , and the form that is inside it. Explore properties and see how easy it is to aggregate, get statistics, and synchronize results for your data. A Microsoft Access subform is used to show relevant calcul…
Suggested Courses

612 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question