Excel spreadsheet crashes without interaction
Posted on 2011-05-12
We currently have a business critical spreadsheet that seems to crash at random. It's an older spreadsheet developed with 2003 but now needs to be used on Excel 2007/2010.
The spreadsheet looks to crash without any user interaction (leaving for 5-10 minutes it will usually crash). It wouldn't appear platform specific as running locally on a Windows 7 desktop with 2007 still crashes, as it also does on the desired Server 2008 TS with Office 2010 platform.
Here's the error from 2010:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 14.0.5130.5003
Application Timestamp: 4d3061cc
Fault Module Name: EXCEL.EXE
Fault Module Version: 14.0.5130.5003
Fault Module Timestamp: 4d3061cc
Exception Code: c0000005
Exception Offset: 00000000002e9928
OS Version: 6.1.7600.2.0.0.16.7
Locale ID: 2057
Additional information about the problem:
Same error (exception code) also occurs with 2007. I've tried the below with no apparent change:
Changed default printer
Disabled all Addins
Converted to 2010 format
Installed all current MS Office Updates via Windows Update
Any help or ideas appreciated, thanks in advance!