Hi, we are having an issue with a user trying to print to a TCS 500 plotter from AutoCAD. The plotter will show up under the dropdown list to choose from, but once choosen it never populates. It will say 'None' as the plotter shown instead of 'TCS 500.' I have attached a picture of the error message. When the user prints to the plotter from another program suchs as Adobe it works. Also, this plotter is on the network and no one else is having this issue.
We have already tried deleting the plotter and readding, deleting the print drivers and readding, and repairing AutoCAD with no luck. Any suggestions would be greatly appreciated.