How do I permanently BLOCK a mobile phone from synchronising with Exchange 2007
Posted on 2011-05-12
Here's the scenario... I have a client using a Small Business Server 2008 (standard) box. They are using Exchange's mobile device support to deliver emails to the various employees devices. This includes the employee's OWN devices (I KNOW!!!). Now, one of the members of staff has left, the manager has disabled the user account in Active Directory, but has realised that the phone is still recieving the emails to that account. They need to keep the email account active at the moment (albeit with the user account disabled).
SURELY there must be a simple way of saying that a user account can't pick up emails?
In testing we have not only disabled a test users account, we have changed the user's password, turned off Remote Web Workspace, turned off OWA, and removed the device's partnership in exchange. I was convinced the latter would have it, but no - it simply recreates the partnership again???!
I did read somewhere that the option in exchange to perform a remote wipe only wipes out the exchange data.... So I've tested it on my own phone.
It's restoring now (oops!).
So anyone able to help me out - obviously we can't suggest they do a remote wipe, as the phone actually belongs to the ex employee.
Clearly, I have to keep this as simple as possible - so that the end user can do it themselves - so if it's possible without scripting it'd be great to hear!!
Thanks for your time.