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Why cant I download from an website or FTP site when I can open the server and see the files on my Windows 2008 Server

I am not an administrator of the Windows 2008 Server nor am I qualified to speak about it.

I have used FTP from a Windows Explorer window and I can see the files and folders.

I get the message "Your security settings do not allow you to download from this location."

So I copied the ftp file path location
Opened Tools, Internet Options, Security, Trusted Sites
...and I pasted the ftp into the add this website to this zone.

That worked........

so I use Filezilla but I cannot get the updates and or fix the file path the same way as above so that updates will apply. I also get messages to reinstall the program now. How can I get this to work so I can use the functionality of Filezilla on our server. Any support is greatly appreciated.
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ggipson79
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That was great thank you so very much.!