rcpilot2
asked on
XP Pro spoolsv.exe uses 50%CPU for over 5 minutes after a print cammand has been sent to any printer.
Hello
I have several Windows XP Pro computers on a domain that once we print to any printer the spoolsv.eve process absorbs 48-50% CPU for 5-25 minutes. I have cleaned my print spool using Microsoft's tool cleanspl and have checked my WINDOWS/system32/spool/pri
Any one have any suggestion on how to resolve this issue?
I have several Windows XP Pro computers on a domain that once we print to any printer the spoolsv.eve process absorbs 48-50% CPU for 5-25 minutes. I have cleaned my print spool using Microsoft's tool cleanspl and have checked my WINDOWS/system32/spool/pri
Any one have any suggestion on how to resolve this issue?
ASKER
ok try this
ntkrnlpa.exe!KiUnexpectedI
ntkrnlpa.exe!ZwYieldExecut
ntkrnlpa.exe!ZwYieldExecut
ntkrnlpa.exe!NtWaitForSing
ntkrnlpa.exe!KeReleaseInSt
ntdll.dll!KiFastSystemCall
ntdll.dll!RtlEnterCritical
localspl.dll!DllMain+0x733
win32spl.dll!InitializePri
win32spl.dll!InitializePri
win32spl.dll!InitializePri
win32spl.dll!InitializePri
win32spl.dll!InitializePri
win32spl.dll!InitializePri
SPOOLSS.DLL!SplIsUpgrade+0
SPOOLSS.DLL!OpenPrinterW+0
spoolsv.exe+0x2da1
spoolsv.exe+0x2d4b
RPCRT4.dll!CheckVerificati
RPCRT4.dll!NdrStubCall2+0x
RPCRT4.dll!NdrServerCall2+
RPCRT4.dll!NdrGetTypeFlags
RPCRT4.dll!NdrGetTypeFlags
RPCRT4.dll!NdrGetTypeFlags
RPCRT4.dll!NdrConformantAr
RPCRT4.dll!NdrConformantAr
RPCRT4.dll!I_RpcBCacheFree
RPCRT4.dll!I_RpcBCacheFree
RPCRT4.dll!I_RpcBCacheFree
RPCRT4.dll!I_RpcBCacheFree
kernel32.dll!GetModuleFile
ntkrnlpa.exe!KiUnexpectedI
ntkrnlpa.exe!ZwYieldExecut
ntkrnlpa.exe!ZwYieldExecut
ntkrnlpa.exe!NtWaitForSing
ntkrnlpa.exe!KeReleaseInSt
ntdll.dll!KiFastSystemCall
ntdll.dll!RtlEnterCritical
localspl.dll!DllMain+0x733
win32spl.dll!InitializePri
win32spl.dll!InitializePri
win32spl.dll!InitializePri
win32spl.dll!InitializePri
win32spl.dll!InitializePri
win32spl.dll!InitializePri
SPOOLSS.DLL!SplIsUpgrade+0
SPOOLSS.DLL!OpenPrinterW+0
spoolsv.exe+0x2da1
spoolsv.exe+0x2d4b
RPCRT4.dll!CheckVerificati
RPCRT4.dll!NdrStubCall2+0x
RPCRT4.dll!NdrServerCall2+
RPCRT4.dll!NdrGetTypeFlags
RPCRT4.dll!NdrGetTypeFlags
RPCRT4.dll!NdrGetTypeFlags
RPCRT4.dll!NdrConformantAr
RPCRT4.dll!NdrConformantAr
RPCRT4.dll!I_RpcBCacheFree
RPCRT4.dll!I_RpcBCacheFree
RPCRT4.dll!I_RpcBCacheFree
RPCRT4.dll!I_RpcBCacheFree
kernel32.dll!GetModuleFile
Ok, that wasnt as clear as I was hoping for. Was hoping to see something more obvious.....
"win32spl.dll!InitializePr
Do you have any errors in the System log that expands on this entry?
All systems affected on SP3?
Im gonna go out on a limb, and see if you have any non standard Print Providers...
reg query "HKEY_LOCAL_MACHINE\SYSTEM
Post the output please....
"win32spl.dll!InitializePr
Do you have any errors in the System log that expands on this entry?
All systems affected on SP3?
Im gonna go out on a limb, and see if you have any non standard Print Providers...
reg query "HKEY_LOCAL_MACHINE\SYSTEM
Post the output please....
ASKER
JohnB6767
Ok the affected systems are on SP2
Here are the reg query results you requested, these are the only two entries that exsist under providers.
HKEY_LOCAL_MACHINE\SYSTEM\
HKEY_LOCAL_MACHINE\SYSTEM\
There is no system log that relates to win32spl.dll!InitializePri
I hope this is helpful
Ok the affected systems are on SP2
Here are the reg query results you requested, these are the only two entries that exsist under providers.
HKEY_LOCAL_MACHINE\SYSTEM\
HKEY_LOCAL_MACHINE\SYSTEM\
There is no system log that relates to win32spl.dll!InitializePri
I hope this is helpful
ASKER
While checking the my system event logs I keep finding this error, and I think they are connected
Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 20
Date: 5/13/2011
Time: 8:22:04 AM
User: NT AUTHORITY\SYSTEM
Computer: MAINTENANCE2
Description:
Printer Driver Eltron UPS 2844 for Windows NT x86 Version-3 was added or updated. Files:- ss#epl-e.dll, ss#epl-u.dll, eplSS.ini, eplSSenu.chm, ss#base.ddz, Defaults.sds, ss#epl.ddz, ssnetmon.dll, ssdbghelp.dll.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 20
Date: 5/13/2011
Time: 8:22:04 AM
User: NT AUTHORITY\SYSTEM
Computer: MAINTENANCE2
Description:
Printer Driver Eltron UPS 2844 for Windows NT x86 Version-3 was added or updated. Files:- ss#epl-e.dll, ss#epl-u.dll, eplSS.ini, eplSSenu.chm, ss#base.ddz, Defaults.sds, ss#epl.ddz, ssnetmon.dll, ssdbghelp.dll.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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ASKER
John
Yes, I am getting this repeatedly, Can you tell me how to check for a communication issues?
Yes, I am getting this repeatedly, Can you tell me how to check for a communication issues?
Repalce the cables? Replace the USB Root Hub Drivers? Tried another USB Port on the machine? Try this printer on another machine?
ASKER
This printer in not attached locally
Ok... Im kind of at a loss....
Have you tried the System File Checker? Uninstalled SP3/reinstalled it?
Have you tried the System File Checker? Uninstalled SP3/reinstalled it?
How to cleanup printer drviers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
This is one of the most comnprehensive sets of instructions on cleaning up print related reg entrys...
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
This is one of the most comnprehensive sets of instructions on cleaning up print related reg entrys...
ASKER
Found a print driver that was corrupt on a network printer, the solution was just updating the corrupt driver.
http://live.sysinternals.com/procexp.exe
Double click spoolsv.exe, and select the Threads Tab, and double click the highest CPU hog, and paste the contents here please...