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can not launch desktop manager

i have win xp and can not launch Desktop manager 4.2
do you know how to fix this?
the error message says it needs apploader.msi
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Hiroyuki Tamura
Asked:
Hiroyuki Tamura
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1 Solution
 
ChickensaurCommented:
My personal recomendation would be to reinstall the Manager.

Or you can download it and unpack it to a location on your machine then point this window to where you unpacked it.
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Hiroyuki TamuraField EngineerAuthor Commented:
thank you.
but i did and still same error message pop up
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John HurstBusiness Consultant (Owner)Commented:
See if you can uninstall it and move to a higher version. V4.2 is pretty old (2007) and V6.x is out now.
... Thinkpads_User
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Hiroyuki TamuraField EngineerAuthor Commented:
even i upgrade to current version but still pop up
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ChickensaurCommented:
I was doing some reading and one suggestion is to cancel everything and search your computer for the file that is prompting you for.  Manually run the MSI outside of the BB software and see if that helps.

I would also try doing a clean uninstall of the software, which can take an hour but will remove all registry entries and files related to the software that is not unisntalled through the built in uninstaller.
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John HurstBusiness Consultant (Owner)Commented:
There are a number of different possibilites in this blackberry support thread (not everything worked):

http://www.blackberryforums.com.au/forums/blackberry-general-discussion/9924-application-loader-problem-4.html

See if anything applies, especially under "similar threads" . .... Thinkpads_User
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John HurstBusiness Consultant (Owner)Commented:
Thank you. I was happy to help. Good luck with Desktop Manager and your Blackberry ...  Thinkpads_User
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