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Not able print web pages from IE9. Getting script error

I have a customer that updgraded to IE9 an ever since then he gets the error below when he tries to print a web page"

"an error has occurred in the script on this page" ieframe.dll/preview.js

He is running Windows 7 32 bit, IE9 and printing to an HP Laserjet 3550

Does anyone know how to solve this problem. Printing was fine in IE8. Thanks!!
2 Solutions
Compatibility View in Windows 7 Internet Explorer. When turned on, all websites will be displayed as if you were using an earlier version of Internet Explorer.

How to Display All Websites in Compatibility View in Windows 7 Internet Explorer
James MurrellProduct SpecialistCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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