internal website authentication errors
Posted on 2011-05-12
I have two users that VPN in to our corporate network daily. A couple of weeks ago they started running into some odd authentication errors. I have not been able to find any changes to AD or DNS that may have caused this issue.
The user connects via VPN and puts in the internal website address (ex - intranet1-server/EDI). An authentication box pops up and the put in their AD credentials and the box simply reappears. It does not pass authentication. If they use the IP address (ex - 192.168.1.1/EDI) they get the same authentication box, but are now able to log in.
Users from within the corporate network are able to access these sites without needing the IP address. A NSLookup on the computers with the issues show proper DNS resolution to one of our domain controllers and ping/ping -a both return the same information as a computer from within the network.
A check through their event viewer shows nothing of value.
Right now they are able to somewhat function using IP addresses, but these particular employees are programmers and need to have full functionality returned to them.
Anyone have any ideas on how to troubleshoot this issue? I've searched Google and Microsoft TechNet and didn't turn up anything that helped.