Scan to Email Question

Posted on 2011-05-12
Last Modified: 2012-06-21
HI i am trying to do a scan to email setup in our new canon copier. The exchange email server is not on the local network. What will i need to do to get the printer to send through that server. Its an exchange 2010 server, i have RPC/HTTP setup on the machine.  I am stumped as there is no documentation online for my model.

Thanks -
Question by:cbd1012
    LVL 38

    Accepted Solution

    Even if the copier is not local, the following instructions will work for you:

    Once you have the server configured, Companyweb configured for e-mail, and the Scans library up and running with an e-mail address such as then the remote copiers can e-mail to that library or to the user's individual mailboxes.

    For the remote copiers set up the SMTP outbound service to the ISP's SmartHost server (usually their server). That will allow the e-mail to flow from the remote offices to the library.


    Author Comment

    HI MPEC Here is what i did to get it working

    I skipped the sharepoint steps because we do not use sharepoint.

    I configured the connector and used the external public IP of the address as the address for the printer.

    Works great

    LVL 38

    Expert Comment

    by:Philip Elder
    CBD, your Exchange is probably now an Open Relay.

    Please test that configuration.

    LVL 38

    Expert Comment

    by:Philip Elder
    Have the copier e-mail through the ISP's SMTP server.

    This eliminates the need for you to open relay like that.


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