Quickbooks 2010 slow access
Posted on 2011-05-12
We are running a 5 user version of QuickBooks Enterprise Solutions 2010 and we are experiencing serious slowness issues. We notice the issues the most when we back up the database. It take quite a while to go through the process of backing up. Preparing for backup is the longest process. About 20 minutes from start to finish.
Our data file is 187MB in size.
We are running on a Windows 2003 Server
Workstations are running XP Pro and AVG 2011 (I mention this because I guess this could be part of the problem??)
As we are doing the backup, the server is idling and the hard drive lights occasionally flash - they aren't on steady
On the server there are two services showing up and both are running
QuickBooksDB19 and QuickBooksDB20
How do we completely remove QuickBooks so that we can do a clean install?
Now to add to this, before I removed QB off of the server, we started one workstation up and it told us that it was going to manage the database. Since we were going to temporarily remove it from the server, I chose that option for now. How will I change it so that I know the server is managing the databases after the dB engine is reinstalled?