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  • Status: Solved
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Backup Exec Remote Agents

We are randomly having the backup exec remote agent on our servers crash with the following error:

Server1:

Faulting application beremote.exe, version 13.0.4164.109, faulting module msvcr80.dll, version 8.0.50727.3053, fault address 0x000000000001de24.
&
The Backup Exec Remote Agent for Windows Servers service terminated unexpectedly.  It has done this 1 time(s).

Server2 (now working):

Faulting application beremote.exe, version 13.0.4164.109, faulting module msvcr80.dll, version 8.0.50727.5592, fault address 0x000172ea.
&
The Backup Exec Remote Agent for Windows Systems service terminated unexpectedly.  It has done this 1 time(s).


Media server is up to date and agents have been updated.
0
CHI-LTD
Asked:
CHI-LTD
  • 2
1 Solution
 
Aaron ShiloCommented:
hi

read this it shoud fix your problem : http://support.microsoft.com/kb/915331
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Michael PfisterCommented:
Try installing the latest Microsoft Visual C++ 2005 runtime (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647) and fixes. you may need to go to Windows Update to get them.

HTH
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CHI-LTDAuthor Commented:
noticed BE memory dump, which when opened in notepad isnt readable...

is there a BE tool to view this?
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CHI-LTDAuthor Commented:
seems to be related to backup up the dfs roots.
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