I have recently started a new position for a small legal organization in multiple cities that I support by myself. Basically, I am the IT department for this company for our US operations. We have other locations overseas that are not in my scope of support. My predecessor left unexpectedly and as a result I am pretty much starting from scratch here and need to document all devices and network info in detail to include severs, firewall, ISP info, desktop hardware/ software, licensing, warranty and service contracts etc, We have 4 locations and multiple servers at each location linked through VPN with about 200 users at any given time.
The organization has been experiencing frequent IT issues because of years of band aid repairs and has now decided to create a budget to improve its IT operations and network infrastructure. Good news for me.
To get us rolling I need to begin to survey all of this as quick as possible so we can implement a budget asap. I have never needed to do a survey like this as I have always worked for well documented organizations in the past. They have given me the green light to bring in an outside network tech consultant to hire on an hourly basis to help me get this done as fast as possible.
So my question here is to ask you folks if you have any advice on the best way to approach this? Do you have any templates you could share to do the survey and any advice on a good resource to seek outside help for getting this project done asap.
Thanks in advance for taking the time to help a guy in a little over his head in work. I know once we get past this my life will be much easier.