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I am having this issue with a new install of Backup Exec 2010 , I can not browse the selections

I know this has to be some kind of rights issuse?

I used the administrator account to be a log on account  when installing this , I have restarted the services and still get this error . the administrator account has the log on as batch right and is part of the backup operators group , where can I go to diagnose this issue ?

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StorageStorage SoftwareMicrosoft Legacy OS

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NAMEWITHELD12
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yomeriux

Generally I use a Service Domain Account with Domain Admin rights on it, and use those credentials to install the agents, you can try it that way, using the local Administrator account may be blocking your external connections to the servers where you installed the Backup agents.
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NAMEWITHELD12
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ASKER

this is a domain account and i am attempting to backup the local box, what do you mean by " service domain account"?

thanks!!!
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NAMEWITHELD12
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ASKER

ISSUE :-
Cannot browse backup selection.
 
SUMMARY :-
The backup exec account should be a domain admin account or it should be a member of the domain admin group (Enterprise admin group optional)
 
It should have the following policies on the domain level :-
   Act as part of the operating system.
   Backup files and directories
   Create a token object.
   Manage auditing and security log.
   Logon as a batch job.
   Logon as a service.
   Restore files and directories.
   Take ownership of files and other objects.
 
After creating the account please update the same in the service credentials.
   Tools->Backup Exec Services->Service Credentials.
 
Also in the Network->Logon Account.
 
Restart the services.
 
Whenever the password for the Backup Exec account has been changed, it has to be updated in the BE console.
1. Update the same in the network logon account.  Network->Logon Account.
                   The password in the network logon account can only be updated by the owner of the account.
                   The owner can update the password directly without being asked for the old password.
                   In case if the owner does not remembers the old password then,
                           a. He needs to create a same account with a different "account name" but with the same "user name".
                           b. He needs to replace the previous account with the above new account.
                           c. Then if he wants he can delete that account.
2. Update the service logon account.  Tools->Backup Exec services->Service Credentials.
 
Restart the services after the update.
 
Thanks and Regards,
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NAMEWITHELD12
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ASKER

thanks , my last comment was the EXACT solution used
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NAMEWITHELD12
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ASKER

also the first thing that was tried was to reset the service credentials here , I put in the adminstrator password and domian , this did not work and i used the above solution , basicly you want to modify you GPO , run a gpupdate on the backupexec server, confirm the changes in local policy and then restart backup exec services
servoce-creds-Capture.PNG
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NAMEWITHELD12
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ASKER

here are the changes made to the GPO  User generated image
Microsoft Legacy OS
Microsoft Legacy OS

The Microsoft Legacy Operating System topic includes legacy versions of Microsoft operating systems prior to Windows 2000: All versions of MS-DOS and other versions developed for specific manufacturers and Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions, and Windows Mobile.

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