<div>
They have to port froward 8080 and not the regular port 80. call them back and make sure they forward port 8080, Also if you have a router you will need to forward port 8080 via NAT on the router. This is usually done on your end.
</div>


<div>
Login to the router an forward TCP port 8080 to IP address 192.168.0.12
</div>


<div>
Thank you spiderwilk007, the only problem is that I have no access to our router, it is all fully managed by a company named cbeyond. &nbsp;What they have done it forwarded and external ip of 74.7.161.246 to 192.168.0.12:8080 and when I key in 74.7.161.246 from my smartphone, I get nothing found.
</div>


<div>
My guess is that they have a misconfiguration, the most common would be that they are forwarding port 80 to 192.168.0.12 (the defualt for web services), when in reality they need to forward port 8080 to 192.168.0.12. You could test this by changing the port in IIS to 80 and see if it works. Have them explain what &quot;they could not qualify it with the /WebSynapse at the end&quot; this means.
</div>


<div>
you need to add teh &quot;8080&quot; and the end of your request also, otherwise, it will assume port 80 as a standard browser. so <a href="http://74.7.161.246:8080" rel="ugc">http://74.7.161.246:8080</a>, I just treied it and I see a landing page for an apache tomcat server congratualting me on setting it up correctly. &nbsp;Doesn't sound like that is what you were describing, but something is responding to the request.
</div>


<div>
If I do that, I get a tomcat homepage. So it looks like its going through
</div>


<div>
If I add /websynapse I get a 404 message. Looks like the page has to be configured to allow external requests.
</div>


<div>
Or in Apache/TOMCAT whichever you are running.
</div>


<div>
<div class="content wysiwyg-content">
Greetings, I have a web enabled component to our software system that will allow customers to look at their inventory from a web browser. &nbsp;It is set up internally and working by typing exactly the following into a browser, &quot;<a href="http://192.168.0.12:8080/WebSynapse" rel="ugc">http://192.168.0.12:8080/WebSynapse</a>&quot;. &nbsp;This brings you to a login page for the application called WebSynapse. &nbsp;My question is this, it works fine from the inside of our network but how can I make this available to our customers external to our network? &nbsp;I asked our telecom company to port forward for me and they setup forwarding on an external address but they said they could not qualify it with the /WebSynapse at the end. &nbsp;As a result, it does not work. &nbsp;Any ideas on what I am doing wrong here? &nbsp;Thank you. &nbsp;One more thing, I know that the app is installed in a Tomcat 5.5 directory.
</div>
</div>


Greetings, I have a web enabled component to our software system that will allow customers to look at their inventory from a web browser.  It is set up internally and working by typing exactly the following into a browser, "http://192.168.0.12:8080/WebSynapse".  This brings you to a login page for the application called WebSynapse.  My question is this, it works fine from the inside of our network but how can I make this available to our customers external to our network?  I asked our telecom company to port forward for me and they setup forwarding on an external address but they said they could not qualify it with the /WebSynapse at the end.  As a result, it does not work.  Any ideas on what I am doing wrong here?  Thank you.  One more thing, I know that the app is installed in a Tomcat 5.5 directory.

How do I make an internal address available to the outside?

The Windows operating systems have distinct methodologies for designing and implementing networks, and have specific systems to accomplish various networking processes, such as Exchange for email, Sharepoint for shared files and programs, and IIS for delivery of web pages. Microsoft also produces server technologies for networked database use, security and virtualization.

Windows Networking

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

Networking

Java application servers that support the Java EE platform and features include JOnAS from Object Web, WildFly (formerly JBoss AS) from JBoss, Geronimo from Apache, TomEE from Apache, Resin Java Application Server from Caucho Technology, Blazix from Desiderata Software, Enhydra Server from Enhydra.org, and GlassFish from Oracle. Commercial Java app servers include WebLogic by Oracle, WebSphere from IBM and the open source JBoss Enterprise Application Platform (JBoss EAP) by Red Hat.