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outlook offine profile sync problem  voer VPN

leop1212 asked
Last Modified: 2012-05-11
we have exchange 2007 and one of my windows 7 remote users connected with checkpoint VPN having a problem with connecting to exchange server.
hosts file have correct local IP record for exchange server.
 user can ping mail server by both DNS, NetBIOS or IP address and can connect to shared drives including drives on the server but when tries t sync outlook with exchange offline outlook returns exchange server not found and same error when try to connect online/
no errors in windows apps log.
not sure what is causing the problem
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