Dell Laptop: can not go to sleep
Hi,
1) I have a Dell Laptop (Dell latitude E 6400; Windows XP)
2) when we set laptop to sleep; it will not wake up without having to power it down
3) I search the solution in google that it will solve the problem if we "roll back" the driver for creative webcam (This driver was updated per windows update).
4) Note: Whereas this laptop does not have the webcam or any kind of camera
5) Any help?
6) Thank you
tjie
1) I have a Dell Laptop (Dell latitude E 6400; Windows XP)
2) when we set laptop to sleep; it will not wake up without having to power it down
3) I search the solution in google that it will solve the problem if we "roll back" the driver for creative webcam (This driver was updated per windows update).
4) Note: Whereas this laptop does not have the webcam or any kind of camera
5) Any help?
6) Thank you
tjie
SOLUTION
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ASKER CERTIFIED SOLUTION
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I just notice that "Whereas this laptop does not have the webcam or any kind of camera" <- does windows update installed a webcam driver?
ASKER
Hi Jackieman,
1) As I mentioned above that this laptop did not have WebCam...
2) why should have to download "the latest integrated webcam driver?
3) Explain it please
4) Thank you
tjie
1) As I mentioned above that this laptop did not have WebCam...
2) why should have to download "the latest integrated webcam driver?
3) Explain it please
4) Thank you
tjie
Did you try the Video Driver?
SOLUTION
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ASKER
Hi huacat,
Would you explain why "to disable wakeup"?
Thank you
Would you explain why "to disable wakeup"?
Thank you
SOLUTION
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ASKER
The info solves the problems partially; i have to call the Dell Tech support accordingly
http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&catid=17&dateid=-1&impid=-1&osl=RU&servicetag=&SystemID=lat_e6500&hidos=WW1&hidlang=RU&TabIndex=&scanSupported=False&scanConsent=False
OR
http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R258275&formatcnt=0&libid=0&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=379428
Source: http://en.community.dell.com/support-forums/laptop/f/3518/t/19250827.aspx?PageIndex=2