troubleshooting Question

Dell Laptop: can not go to sleep

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tjieFlag for United States of America asked on
PCWindows XP
10 Comments4 Solutions416 ViewsLast Modified:
Hi,

1) I have a Dell Laptop (Dell latitude E 6400; Windows XP)
2) when we set laptop to sleep; it will not wake up without having to power it down
3) I search the solution in google that it will solve the problem if we "roll back" the driver for creative webcam (This driver was updated per windows update).
4) Note: Whereas this laptop does not have the webcam or any kind of camera
5) Any help?
6) Thank you

tjie
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