Avatar of fstinc
fstinc

asked on 

How come it wont let me add someones Email on Exchange 2007?

When I try to add an email address to a mail box, it does not allow me to. The message reads:

"The proxy address "smtp:xxx@contoso.com" is allready being used by "contoso.com/xxx". Please choose another proxy address"

Thanks it would really be helpful
Exchange

Avatar of undefined
Last Comment
Jon Brelie
Avatar of AustinComputerLabs
AustinComputerLabs
Flag of United States of America image

Are you trying to copy one user on another users email?
That error usually means that the smtp address you are attempting to add is already being used by another mailbox.
Avatar of fstinc
fstinc

ASKER

I will need to go one by one checking each users mail box. Do you know of a faster way to find this?
Avatar of fstinc
fstinc

ASKER

I checked all mail box email addresses and no other mail box has the email address added (Secondary). Is the only way to do this by disabling (Active Directory) the owner of the mail box and then adding the email address as a secondary to another mail box?
Avatar of Jon Brelie
Jon Brelie
Flag of United States of America image

open a new message in outlook
type in the address
Hit Ctrl+K to resolve it.
double click on the user it resolves to

that should show you who has that address.
Avatar of fstinc
fstinc

ASKER

Control + K did not do anything. I have highlighted and did this various ways.
Avatar of fstinc
fstinc

ASKER

Can every email address only be associated with 1 mail box. Because its only associated to the original user. I have added the email address to other mail boxes before and not had a problem. Unless I have to disable the user in Active Directory?
ASKER CERTIFIED SOLUTION
Avatar of Jon Brelie
Jon Brelie
Flag of United States of America image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo