How can I access my incredimail without having to END PROCESS in the task manager?

Hi,

I think the problem might be caused by security software or unwanted software at startup...try clean boot.

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable all....click ok and then restart the computer in normal mode.

If everything works fine in clean boot then enable five startup items and services at a time to find the faulty software.



Ded9

tried typing  -misconfig-  and did not get the described result.  no   disable all    message.
could you please elaborate?

Its not misconfig....its msconfig ...


Ded9

Sorry, My Bad.  There's alot to be said about the advantages of proper focusing?
Followed your procedure and everything clean booted just fine.  Now I have to wait until this problem raises its ugly head to confirm.  Thanks for your patience.

If everything works fine in clean boot then enable five startup items and services at a time to find the faulty software.



Ded9

Could you please explain the process of enabling the startup items?  In some procedures, I am really a newbe. Thanks

Put a check on 5 startup and non microsoft services at a time..click ok and then restart the computer.

Check incredimail...if no issues then enable the next 5 ..restart.


Ded9

I hate to sound like a really new newbie but how do I find the place where these startup and non microsoft services are to start checking them?

thanks for your patience