Why does MS Word open 3 instances of itself when I click the icon on the desktop?

WeThePeople
WeThePeople used Ask the Experts™
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When I click MS Word on the desktop, 3 instances of itself open up (and they all open up slowly).  Then when I click File, Exit, for each one, they take about 30 seconds each to close.

I only want 1 instance of MS Word to start when I click the MS Word icon on the desktop.

Thanks for your help.
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Top Expert 2011
Commented:
Try closing Word and then deleting the normal.dot template to see if this rectifies this issue.

C:\Program Files\Microsoft Office\Templates

Restart Word afterward to see if the issue is no longer replicable.

Also, try a Repair of the Office installation if the above does not resolve the issue.
GrahamSkanRetired
Top Expert 2012

Commented:
By default Word, will simply create another document in the existing instance, as you suppose. It is possible, e.g. by coding,  to create another instance. Assuming that the shortcut doesn't do that, and also assuming that there are, in fact, new instances (task manager should confirm that), then it might be worth trying these Word troubleshooting procedures from Microsoft.
GrahamSkanRetired
Top Expert 2012

Commented:
Oops.It might help to show the link:
http://support.microsoft.com/kb/921541

Author

Commented:
Deleting the normal.dot file solved the problem.  Thanks!

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