Remote Desktop via Remote Web Access not Working

cbd1012
cbd1012 used Ask the Experts™
on
Greetings,

When trying to connect to a computer via the Web using Remote Web Access i get the following error.

"Your computer can't connect to the remote computer because the Remote Desktop GAteway server address requested adn the certificate subject name do not match. Contact  your network administrator for assistance."

I am confused because i am pretty sure my certificate was configured properly as i do not get certificate errors any where else. Also what is a certificate subject name ? when createing the certificate request there was little to no room for input from the user everything was autopopulated

Any hellp would be greatly appreciated, i am using sbs 2011
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Technical Architect - HA/Compute/Storage
Commented:
Are you using a self-issued certificate or a third party certificate (GoDaddy etc)?

Philip

Author

Commented:
I purchased one from Godaddy
Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
You will need to remove the certificate and reseat it after installing the correct intermediates:

From our guide here:

http://blog.mpecsinc.ca/2010/12/sbs-2011-setup-guide-v100.html

Step 35:
If using a GoDaddy certificate, make sure to install the GoDaddy Intermediate certificates (download page) into the Intermediate Certification Authorities store individually to avoid any issues later.

https://certs.godaddy.com/anonymous/repository.seam

Install the gd_cross_intermediate.crt first

Install the gd_intermediate.crt second

Disable All Uses for GoDaddy Class 2 root certificate in Trusted Root Certification

Authorities if present.

Check for this one after installing the actual certificate at step 5.

Restart the IISAdmin service.

Install the GoDaddy certificate using the wizard.

Philip
I have the same issue but im not sure how to do this  uninstall and reinstalle the certificat can you tell me more

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