Converting ACT! 2008 database to ACT! 2011
Hello all,
First, I installed ACT! (any version) for the first time today. What I have is ACT! 2008 and need the data in 2011. I found the import and restore functions and still have been unable to bring the databases into use in 2011. I spent a fruitless hour at the Sage site and tried to get one of their chats going but, they were unavailable. With the understanding that I have only todays experience to work from, I know I'm doing something wrong and hope you folks can tell me what.
Thank,
jwhite
First, I installed ACT! (any version) for the first time today. What I have is ACT! 2008 and need the data in 2011. I found the import and restore functions and still have been unable to bring the databases into use in 2011. I spent a fruitless hour at the Sage site and tried to get one of their chats going but, they were unavailable. With the understanding that I have only todays experience to work from, I know I'm doing something wrong and hope you folks can tell me what.
Thank,
jwhite
ASKER
Sorry for the confusion. Yes, I installed 2011 and would like the database from 2008 converted for 2011.. I do not have a backup (at least not that I am aware of. I'll check for a .zip. It is an *.adf file (30mb). I hope this helps.
If it's an ADF (with ALF and the Supplemental files), you can just open it and it will convert
ASKER
Hi GL,
I tried that and while it opened, there wasn't anything in it. The file itself is 30MB, so I'm hoping there's more in there than nothing.
Thanks,
Jwhite
I tried that and while it opened, there wasn't anything in it. The file itself is 30MB, so I'm hoping there's more in there than nothing.
Thanks,
Jwhite
What do you mean "nothing"?
Has to be at least a user record
Has to be at least a user record
ASKER
Sorry folks, this is still a live question until I can get to my client site again. I'll post when I do. Thanks for your patience.
You need a remote access tool :)
ASKER
Hi GL, I have the tool, I just need the client to be there to activate it. hehehe
ASKER
Hi All,
Client is away. Will post when he returns.
Thanks,
jwhite
Client is away. Will post when he returns.
Thanks,
jwhite
ASKER
Hi GL,
What are the supplimental files? I recovered 9 folders from the original installation,
Thanks,
Jim
What are the supplimental files? I recovered 9 folders from the original installation,
Thanks,
Jim
Supplemental Files are in the [Databasename]databasefile
ASKER
Hi GL,
OK, I'll check, but remember, when it comes to ACT! (and maybe some other stuff) I'm a moron.
Thanks,
jwhite
OK, I'll check, but remember, when it comes to ACT! (and maybe some other stuff) I'm a moron.
Thanks,
jwhite
Basically it's a folder in the same folder as the database...
I've worked with ACT! since 1987 and mainly train/support ACT! Consultants :-)
I've worked with ACT! since 1987 and mainly train/support ACT! Consultants :-)
ASKER
Sorry all,
I have not been able to get this guys databases to work. I've started to drink heavily and consider sniffing glue.
Any other ideas and I'd be grateful and sober.
Thanks all,
jwhite
I have not been able to get this guys databases to work. I've started to drink heavily and consider sniffing glue.
Any other ideas and I'd be grateful and sober.
Thanks all,
jwhite
Ok, you said you don't have a backup (which is the right way to do it)...
What files do you have?
[name].ADF
[name].ALF
Folder called [name]databasefiles
What files do you have?
[name].ADF
[name].ALF
Folder called [name]databasefiles
ASKER
I'm heading over to the clients tomorrow to see if I can make thins work.
Thanks.
Thanks.
How did you go?
ASKER
Sorry, I haven't been able to get back to them.
ASKER CERTIFIED SOLUTION
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ASKER
Howdy,
Going today. Will let you know how I make out.
Going today. Will let you know how I make out.
ASKER
Thank you.
You have an ACT! 2008 database?
Is it a backup (ZIP) or was the original installed on that machine previously?