First, I installed ACT! (any version) for the first time today. What I have is ACT! 2008 and need the data in 2011. I found the import and restore functions and still have been unable to bring the databases into use in 2011. I spent a fruitless hour at the Sage site and tried to get one of their chats going but, they were unavailable. With the understanding that I have only todays experience to work from, I know I'm doing something wrong and hope you folks can tell me what.