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Win 7 Default programs to open file extension

I am fighting a 12 month old laptop with Win 7

User complained that when double clicking an .xls file Word opened the file instead of Excel

If you use file open with Excel it works fine

When I go to Control Panel Default Programs / Associate a file type  it comes to the loading screen but never loads (gave it 15 minutes)

Wondering if anyone has seen this and might have suggestions

Thank you
Microsoft Legacy OS

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Microsoft Legacy OS
Microsoft Legacy OS

The Microsoft Legacy Operating System topic includes legacy versions of Microsoft operating systems prior to Windows 2000: All versions of MS-DOS and other versions developed for specific manufacturers and Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions, and Windows Mobile.

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