Backup CIFS data with BackupExec 12.5d from NetApp (or Buffalo NAS)

sweetseater
sweetseater used Ask the Experts™
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I cannot successfully backup any CIFS data with my BackupExec 12.5d.

I created a user-configured share. I put in the address of the filer. I checked "enable selection of user shares." I don't have NDMP turned on the filer. When I select the the share in my backup selection list it expands I can select individual folders. However, when I do a backup it says it can't find a remote agent.

I know many have gotten this working. What haven't I tried? Is there a patch for 12.5d I need?
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Paul SolovyovskySenior IT Advisor
Top Expert 2008

Commented:
You may have tried the NDMP agent previously as a trial. I have seen that once NDMP agent is installed regular windows based back up of shares doesn't work correctly.  I was able to uinstall the NDMP agent, reboot media server and give it a go.  Delete any NDMP Servers that you may have created.

Author

Commented:
I never installed NDMP on the server, so that's not it. Any thing else to try?
Paul SolovyovskySenior IT Advisor
Top Expert 2008

Commented:
Does it give you an error but still backs up or does it fail the job without doing backup at all
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Author

Commented:
It fails the job without doing the backup.
Paul SolovyovskySenior IT Advisor
Top Expert 2008

Commented:
Try using IP address of Netapp vs hostname.  Also ensure that you are using the correct credentials on the job

Author

Commented:
Authentication failed on connection to server. :(
I upgraded to BackupExec 2010 and was able to do this without changing any configurations.

Author

Commented:
The only solution that worked for me.

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