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Backup CIFS data with BackupExec 12.5d from NetApp (or Buffalo NAS)

I cannot successfully backup any CIFS data with my BackupExec 12.5d.

I created a user-configured share. I put in the address of the filer. I checked "enable selection of user shares." I don't have NDMP turned on the filer. When I select the the share in my backup selection list it expands I can select individual folders. However, when I do a backup it says it can't find a remote agent.

I know many have gotten this working. What haven't I tried? Is there a patch for 12.5d I need?
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8/22/2022 - Mon