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Installing a 4 port network card in Hyper-V bare metal

How does one go about to install a4 port network card in a MS Hyper-V Bare Metal Server?
Microsoft Virtual ServerVirtualization

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technolutions

8/22/2022 - Mon
jakethecatuk

1. Make sure it's a supported card by MS
2. Shutdown server
3. Insert card
4. Power on server
5. Using Hyper-V Management from another box, configure new NIC for use in Hyper-V

simples :)
technolutions

ASKER
Hi Jake,

The cards are not showing up when I try and create a new Virtual Network.  Only the two existing ones appear.  It is a SuperMicro Server and the 4 Port NIC is also a Supermicro NIC.

Thanks.

Paul
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

It's possible that this Network Card is not support by Hyper-V.
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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

What is the model nukber of the card?
jakethecatuk

I'm guessing that you have the drivers for the NIC.

If you do, on your HYPER-V box, type in pnputil -i -a {path to driver INF file}.  For example, pnputil -i -a c:\drivers\usb.inf
technolutions

ASKER
something interesting.  It is picking up 1 of the 4 ports.  Do the other three need to be plugged in for it to appear?
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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

not normally, but give it a try!
jakethecatuk

It's possible that you installed the wrong driver - as in the single NIC driver instead if the quad NIC driver.
technolutions

ASKER
it says it is a dual port network card not quad port network card.
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jakethecatuk

Try and find the correct driver and try again. Suggest you remove the driver you added using pnputil before installing the new driver.
technolutions

ASKER
Hi Guys, The network card that it is picking up is the Intel 82576 Gigabit Dual Port but in actualy fact we have a Supermicro AOC-SG-I4 in this server. Any ideas?
jakethecatuk

OK - it would seem that this is a dual port, dual controller NIC (ftp://ftp.supermicro.com/CDR-NIC_1.22_for_Add-on_NIC_Cards/MANUALS/datasheet-AOC-SG-i4.pdf).

Hop on over to INTEL's website and download the latest drivers from them and repeat the install.   When doing the install using PNPUTIL, suggest you have a cable plugged into each socket on the NIC and that it's active.

Once you've done, if you can - reboot the server (not really needed, but won't do any harm).

That's all I can offer you I'm afraid.
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ASKER
Hi guys,
It doesnt seem like there is a *.inf driver file available for this card. Intel only offers the Protool installation for this which detects the NIC for you and does the install. The problem is that it detects it as the Dual card and just updates the driver to the original version. I am now also consulting with Supermicro directly in a hopes to find a solution but nothing yet. Any ideas?
jakethecatuk

the protool version can be unzipped into an install folder with all the contents available for browsing.
technolutions

ASKER
I did, however there are a million inf files in there. No idea where to even start.
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