troubleshooting Question

Event id 904 after doing a restore of exchange information store

Avatar of Spiraliz68
Spiraliz68Flag for Norway asked on
Exchange
8 Comments1 Solution1461 ViewsLast Modified:
Hi all!

Last night we had a serverfailure (power loss) on our exchange server 2000. When the server started the databases private store and public store would not mount. after a little search on google i found an article  from Microsoft stating that its always best to do a restore from backup rather than do a hard recovery on the database. Fine, i had good backup from the night before and i have the logfiles on the server so i decided to start the restore. after 15 hours the restore completed with an error from Symantec BackupExec:

Job ended: 14. mai 2011 at 06:18:31
Completed status: Failed
Final error: 0xe000fe7a - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details.
Final error category: Other Errors


And in the event log i can see that all logfiles are replayed in to the database but it failes on the last logfile E00.log and ESEBACKUP gives the following eventid:

Event Type:      Error
Event Source:      ESE BACKUP
Event Category:      Callback
Event ID:      904
Date:            14.05.2011
Time:            06:18:30
User:            N/A
Computer:      ADM-EX01
Description:
Information Store (3056) Callback function call ErrESECBRestoreComplete ended with error 0xC800023E .

For more information, click http://www.microsoft.com/contentredirect.asp.


To me it seems that the logfile E00 was corrupted when our server went down is there any way to fix this file? I have tried to run ESEUTIL /r E00 but it returnes this error:

Operation terminated with error -543 (JET_errRequiredLogFilesMissing, The required log files for recovery is missing.) after 1.16 seconds.

Is there anybody out there who knows what to do? Im starting to get a bit desperat her;-)
ASKER CERTIFIED SOLUTION
numero_uno

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 8 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros