troubleshooting Question

Laptop Acer Aspire 7736Z-4809 Keyboard Issue

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scennimoFlag for United States of America asked on
PeripheralsLaptops Notebooks
12 Comments2 Solutions1336 ViewsLast Modified:
My nephews laptop is having a problem with a couple of keys. For instance, when I hit the number 1 key in Microsoft Works Word Processor it does type the number 1, but it also executes the Help for the Word Processor. When I hit the number 6, it types 6t. When I hit the 8, it types 8u and when I hit the number 9 it types 9p. It also does the reverse for the number keys that I already mentioned. If I hit the t, it also types 6t and so on with the others. I have checked all the other keys and they seem to be fine. I have plugged in a usb keyboard and that works fine. Anybody have any idea why this is happening. Thanks

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