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Download and View of .doc files not working in Firefox

For some reason, when I click on a .doc or .docx file attachment in gmail or a web forum in Firefox, the only option I have is to save the file. The view in google docs (in gmail) and the download option to open it with an app are gone.

Any ideas on how to fix it?

thanks, Erin Cox-Holmes
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8/22/2022 - Mon