Certain shortcuts in start menu not showing icons.

Unimatrix_001
Unimatrix_001 used Ask the Experts™
on
Hello,

I've got a number of shortcuts in the start menu (in particular C:\ProgramData\Microsoft\Windows\Start Menu\Programs), when viewing that folder all icons are displayed correctly, yet on the start menu some items just have the unknown file type shown. This only seems to occur for a few applications even removing and reapplying the shortcut doesn't appear to solve the issue.

Any suggestions?

Thanks,
Uni
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I would try right clicking the shortcut in the start menu, going to properties and selecting "change icon" that would at the least let you know if the shortcut is pointing to the right image file or exe

Author

Commented:
Already done, although that wouldn't explain why the start menu isn't showing the icon.

Commented:
Could be corrupted user profile...try creating a new user account...restart the computer and login under the new account...check how it works.



Ded9
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Author

Commented:
hi ded, this is a fresh install of Windows, but again there must be a root cause behind this.

Commented:
Can u post the screenshot


Ded9

Author

Commented:
As requested... See, Notpad++, Mozilla Thunderbird and Wake Up On Standby
Problem.jpg

Commented:
Okay got it..can u try creating a new account...just to test....if think some third party software might have corrupted settings.

Pl try new user account...restart the computer and login under the new account.

Post results



Ded9

Author

Commented:
All done, afraid no change at all, although what settings would cause this?

Commented:
Boot the computer in safe mode and check..


Ded9
Top Expert 2013
Commented:
Unimatrix_001--Perhaps of help
http://www.intowindows.com/how-to-rebuild-icon-cache-in-windows-7-to-repair-icons/
And if that does not help
http://www.winhelponline.com/blog/how-to-rebuild-the-icon-cache-in-windows-vista/

Do you reboot often?  That could do it sometimes.

Author

Commented:
Safe mode did nothing but it seems clearing the icon cache sorts it out nicely.

Thanks all,
Uni

Author

Commented:
Thank you. :)
Top Expert 2013

Commented:
Unimatrix_001--Glad to hear the good news.  You are most welcome!

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