asked on 5/14/2011

Certain shortcuts in start menu not showing icons.

Hello,

I've got a number of shortcuts in the start menu (in particular C:\ProgramData\Microsoft\Windows\Start Menu\Programs), when viewing that folder all icons are displayed correctly, yet on the start menu some items just have the unknown file type shown. This only seems to occur for a few applications even removing and reapplying the shortcut doesn't appear to solve the issue.

Any suggestions?

Thanks,
Uni

Windows 7

Last Comment

jcimarron

5/14/2011

tamothy666

5/14/2011

I would try right clicking the shortcut in the start menu, going to properties and selecting "change icon" that would at the least let you know if the shortcut is pointing to the right image file or exe

Unimatrix_001

5/14/2011

ASKER

Already done, although that wouldn't explain why the start menu isn't showing the icon.

ded9

5/14/2011

Could be corrupted user profile...try creating a new user account...restart the computer and login under the new account...check how it works.

Ded9

Unimatrix_001

5/14/2011

ASKER

hi ded, this is a fresh install of Windows, but again there must be a root cause behind this.

ded9

5/14/2011

Can u post the screenshot

Ded9

Unimatrix_001

5/14/2011

ASKER

As requested... See, Notpad++, Mozilla Thunderbird and Wake Up On Standby
Problem.jpg

ded9

5/14/2011

Okay got it..can u try creating a new account...just to test....if think some third party software might have corrupted settings.

Pl try new user account...restart the computer and login under the new account.

Post results

Ded9

Unimatrix_001

5/14/2011

ASKER

All done, afraid no change at all, although what settings would cause this?

ded9

5/14/2011

Boot the computer in safe mode and check..

Ded9

ASKER CERTIFIED SOLUTION

jcimarron

5/14/2011