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liamdye

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Red X when replying to email, BlackBerry

Sometimes when I try to reply to a message on my BlackBerry I get an red X and an error "Mailbox couldn't find original message, if forwarding or replying please resend the message." Resending the message does actually work. But it's fairly annoying.

I have also worked through the possible resolutions in this KB to no success: "http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB00353"
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Viral Rathod
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What is the version of Exchange server ?

Are you facing the same red X when using OWA ? Check the Same you OWA and letus know.
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Thorrsson

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liamdye

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I am running Exchange 2010, no issue with OWA.

I have tried the service book repair and will let you know how it goes. I hope it works because I really don't want to have to reactivate.
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ASKER

Looks like the service book fix did work, I have replied to around 5 emails without the error. If it doesn't I will remove my user from BES.