We help IT Professionals succeed at work.
Get Started

dlcx_service failing to start, prevents printing

Last Modified: 2012-06-21
I have a Dell XPS 420 computer, running Vista Home Premium, and
a Dell Photo 926 printer.  Communication between them is
often or usually very difficult to establish.  Dell techs have tried
to help me numerous times and for many hours on the phone.
All they can suggest is reinstall the OS, but I think there must be
a simpler solution.  Printing fails when the dlcx_service fails to start
when I boot up.  If the service starts, I can print. I joined Experts-Exchange
because there was an item addressing this problem in your records.  It suggests going to Properties in the service, and on the Recovery tab setting
"Restart Service after 1 minute" for both the first and second failures.  This,
in combination with a new cable between printer and cmptr, seems to have
reduced the frequency of failure some, but the problem persists.

I'd be so grateful for a true solution!  It seems one should be simple, as sometimes things work normally, and it seems clear that the problem is directly associated with the dlcx_service.  Thank you!
Watch Question
Most Valuable Expert 2011
Top Expert 2011
This problem has been solved!
Unlock 2 Answers and 14 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE