troubleshooting Question

dlcx_service failing to start, prevents printing

Avatar of wries
wries asked on
Windows VistaMicrosoft Legacy OS
14 Comments2 Solutions664 ViewsLast Modified:
I have a Dell XPS 420 computer, running Vista Home Premium, and
a Dell Photo 926 printer.  Communication between them is
often or usually very difficult to establish.  Dell techs have tried
to help me numerous times and for many hours on the phone.
All they can suggest is reinstall the OS, but I think there must be
a simpler solution.  Printing fails when the dlcx_service fails to start
when I boot up.  If the service starts, I can print. I joined Experts-Exchange
because there was an item addressing this problem in your records.  It suggests going to Properties in the service, and on the Recovery tab setting
"Restart Service after 1 minute" for both the first and second failures.  This,
in combination with a new cable between printer and cmptr, seems to have
reduced the frequency of failure some, but the problem persists.

I'd be so grateful for a true solution!  It seems one should be simple, as sometimes things work normally, and it seems clear that the problem is directly associated with the dlcx_service.  Thank you!
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