troubleshooting Question


Avatar of Albatross1953
Albatross1953 asked on
Windows XPLaptops NotebooksWireless Networking
17 Comments1 Solution918 ViewsLast Modified:
I'm working on a Medion laptop running XP Home. It was moderately infected with Malware & a few viruses which I cleaned. Now the WLAN does not see any networks. I have run WinsockXP fix, uninstalled & reinstalled the adapter, updated the driver; no System Restore points are available. I tried a repair installation of XP & it crashed. I saved an image, so I am still trying. I don't want to do a complete install because of all the applications that would be lost. The LAN works fine, but the IPCONFIG says the WLAN Media is disconnected. There is a button on the laptop that turns the WLAN on & off that does not respond, but the wireless icon is in the system tray; it just says no networks are available. I have tried multiple known good networks.The card in the back of the laptop is a dialup modem where you would expect to find a WLAN card. It is an Askey moden while the WLAN is a Creatix.I tried setting up a network manually, but it still does not see it.I scanned for other driver updates, but none apply to the problem. This started as just a "no sound" problem. Any suggestions?

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