We help IT Professionals succeed at work.
Get Started


Last Modified: 2012-05-11
I'm working on a Medion laptop running XP Home. It was moderately infected with Malware & a few viruses which I cleaned. Now the WLAN does not see any networks. I have run WinsockXP fix, uninstalled & reinstalled the adapter, updated the driver; no System Restore points are available. I tried a repair installation of XP & it crashed. I saved an image, so I am still trying. I don't want to do a complete install because of all the applications that would be lost. The LAN works fine, but the IPCONFIG says the WLAN Media is disconnected. There is a button on the laptop that turns the WLAN on & off that does not respond, but the wireless icon is in the system tray; it just says no networks are available. I have tried multiple known good networks.The card in the back of the laptop is a dialup modem where you would expect to find a WLAN card. It is an Askey moden while the WLAN is a Creatix.I tried setting up a network manually, but it still does not see it.I scanned for other driver updates, but none apply to the problem. This started as just a "no sound" problem. Any suggestions?
Watch Question
This problem has been solved!
Unlock 1 Answer and 17 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE