We help IT Professionals succeed at work.
Get Started

Sender Based Reputation Score

BCHCAdmin
BCHCAdmin asked
on
814 Views
Last Modified: 2012-05-11
We recently implemented an Ironport eMail and web filtering solution when we switched ISPs.  It seems to be working very well but just in the last few days our Sender Based Reputation Score has shown  up as being poor.  So some sent emails have been rejected to vendors that I'm pretty sure are using the same IronPort solution which uses SBRS filtering.  So my question is - how do I find out why our score has turned to "poor".  I've checked our virus application and I'm not seeing any issues with viruses (at least that it reports).  Is there another way to check to see if a computer on our network may be sending out spam email?   There is no spike or anything alarming on our Ironport machines.  
Could it be something else causing this?  Any help would be very much appreciated.  I want to stop this before it gets worse - especially if its something on our network causing this.   Also - we are using a Cisco ASA firewall.

Thanks!

Comment
Watch Question
This problem has been solved!
Unlock 2 Answers and 2 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE