troubleshooting Question

Ghost image recovery problem

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goodman1210Flag for United States of America asked on
Disaster RecoveryWindows XPStorage
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I have an external USB HD that I have Ghost images for 4 different laptop models stored on.  When I go to restore the image for a Dell D830 everything works fine.  However when I use the same external HD and try to restore the image for a Dell E6500 Ghost complains that all the files on the HD are "not a valid Ghost image file".

The E6500's use SATA drives, but I've never had this problem before, so I don't see it as being missing drivers.  When you browse for the files in Ghost rather than having the Ghost Solution Suite icons next to each image file, it has little notebook icons like a text file. The 6500 doesn't like any of the Ghost images, it thinks they're all invalid.

Operating system is Windows XP,  used Ghost Solution Suite v2.5 to burn a WinPE Ghost boot disc. External 300GB Maxtor HD is connected via USB.

 
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goodman1210

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