We help IT Professionals succeed at work.
Get Started

Ghost image recovery problem

629 Views
Last Modified: 2012-06-21
I have an external USB HD that I have Ghost images for 4 different laptop models stored on.  When I go to restore the image for a Dell D830 everything works fine.  However when I use the same external HD and try to restore the image for a Dell E6500 Ghost complains that all the files on the HD are "not a valid Ghost image file".

The E6500's use SATA drives, but I've never had this problem before, so I don't see it as being missing drivers.  When you browse for the files in Ghost rather than having the Ghost Solution Suite icons next to each image file, it has little notebook icons like a text file. The 6500 doesn't like any of the Ghost images, it thinks they're all invalid.

Operating system is Windows XP,  used Ghost Solution Suite v2.5 to burn a WinPE Ghost boot disc. External 300GB Maxtor HD is connected via USB.

 
Comment
Watch Question
This problem has been solved!
Unlock 1 Answer and 5 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE