
plovfure
asked on
Problem installing air application
Hi, upon running the installer for Wimp (a danish music streaming service) I get this om my windows 7 x64 desktop:
The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
Well, there is nothing wrong with the file. It installs fine on my laptop which, incidentally, runs the same OS as my desktop. I also tried un- and reinstalling air, rebooting, cleaning the registry, turning off firewall and AV, system restore and so on. A google search confirms that the problem is widespread and occurs to numerous air applications.
I have tried installing other air applications, by the way, and the run fine. So shortly:
The kind of problem seems to normal in relation to air applications, but in my case it only seems to be a problem with wimp... which - on the other hand - runs fine on other computers.
I hope some kind expert soul has got some advice for me. PF
The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
Well, there is nothing wrong with the file. It installs fine on my laptop which, incidentally, runs the same OS as my desktop. I also tried un- and reinstalling air, rebooting, cleaning the registry, turning off firewall and AV, system restore and so on. A google search confirms that the problem is widespread and occurs to numerous air applications.
I have tried installing other air applications, by the way, and the run fine. So shortly:
The kind of problem seems to normal in relation to air applications, but in my case it only seems to be a problem with wimp... which - on the other hand - runs fine on other computers.
I hope some kind expert soul has got some advice for me. PF
ASKER CERTIFIED SOLUTION
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.

is adobe air up to date?

ASKER
Thanks to all of you. I'll try the clean boot first. Then I will create another user, and try on another account.
With regard to the two questions. Air is up to date. There is only one source for downloading the installation file.
PF
With regard to the two questions. Air is up to date. There is only one source for downloading the installation file.
PF

Try this search results
RIght click the file and run as Administrator.
Best
Michael