Avatar of tayyabq8
tayyabq8Flag for Afghanistan

asked on 

Windows 7 Slow problem

I have HP Pro book 6450b 64 bit, 4GB RAM, 2.4GHZ i 5, the laptop was working perfectly until i installed the three updates from windows update feature, one was windows defender update, which i believe messed up my system.

I tried to uninstalled my antivirus Macafee enterprise 8.7 even after that the laptop takes about 20 minutes to start and then works fine. I have restored my laptop through windows 7 restore image to an earlier date but still it take around 15 min to start and it get stuck any time during the work. Specially when i go the Device manager or try to view the logs of the system it get stuck and then i have to wait for about 10 minutes.
 
I did not try to repair the system yet however i try sfc /scannow but still the result is same?

Any thoughts?
Windows 7Anti-SpywareHardware

Avatar of undefined
Last Comment
tayyabq8
SOLUTION
Avatar of John
John
Flag of Canada image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
ASKER CERTIFIED SOLUTION
Avatar of ded9
ded9
Flag of India image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
Avatar of databoks
databoks
Flag of Denmark image

Have you tried to scan you system for potential threats? This is the first thing you should do.

Have you looked in the Task Manager in the Performance Tab to see if there is something the eats up the CPU?

If so then locate that Exe File - if you don't know it, google it and then make you decision.


Avatar of John
John
Flag of Canada image

>>>  the laptop takes about 20 minutes to start and then works fine  <-- Most malware causes the machine to work slow, not fine as indicated. Also, in general, windows updates do not cause slow startup.

MacAfee may be doing a long startup scan everytime and was not fully uninstalled.  ... Thinkpads_User
Avatar of tayyabq8
tayyabq8
Flag of Afghanistan image

ASKER

I tried to repair the system but it is still the same. I have scanned the system no use. I have already disabled many software in the start up.

I will give a try with other things and see.
Avatar of John
John
Flag of Canada image

I have seen Windows functions take 2 or 3 minutes to get started (never 10 or 20 minutes) and the most reliable repair is a fresh install. Let us know after you have tried the other things. ... Thinkpads_User
Avatar of ded9
ded9
Flag of India image

I would recommend clean boot and safe mode ...check how things works in safe mode...if its fast then the problem is with the startup and non microsoft services.


Ded9
SOLUTION
Avatar of epichero22
epichero22
Flag of United States of America image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
Avatar of jcimarron
jcimarron
Flag of United States of America image

tayyabq8--Run System Restore to a time before you installed the suspect Windows Updates.  (Or was the image you restored an image made before the Windows Updates>)
Run Disk Cleanup. (cleanmgr.exe)
I would think Windows Defender and any antimalware program (like McAfee, AVG, Avira, etc.) would conflict with each other.  Use one or the other, not both.
Avatar of tayyabq8
tayyabq8
Flag of Afghanistan image

ASKER

Without wasting more time i took the backup and have done the clean installation, everything seems to be working fine now. Thx all for your help.
Avatar of tayyabq8
tayyabq8
Flag of Afghanistan image

ASKER

clean installation did the trick
Hardware
Hardware

Hardware includes cell phones and other digital living devices, tablets, computers, servers, peripherals and components, printers and scanners, gaming consoles, networking hardware such as routers, hubs, switches and modems, storage devices and security equipment such as firewalls and other appliances.

69K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo