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Unable to Reach ContentUpdate.ca.com

I have an installation of CA's Desktop Management Suite r11.2 on my subnet. However, I am unable contact contentupdate.ca.com to pickup software definition updates. Port 443 seems to be blocked on our firewall and we do not have local control of this. Also, I'm unable to reach contentupdate.ca.com over any Internet link that bypasses our firewall. Can I get help on this?
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8/22/2022 - Mon