Removal error of Cisco VPN Client

mark_06
mark_06 used Ask the Experts™
on
Hi,

I have a windows xp computer which I am trying to remove the Cisco VPN client from, as I want to install a newer version.

For some reason I cannot uninstall it any which way I try.

Each time windows starts it trys to uninstall however, it comes up with an error Deterministic Network Enchancer - remove plugin failed.
And I can do anything about it.

I have tried downloading the fix from the citrix site, however that doesn't work. I have also tried the manual removal as per the cisco site and that doesn't work.

I am very frustrated, surely it shouldn't be this hard to uninstall a peice of software!

Thanks

Mark
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basraj
Top Expert 2010

Commented:
See this document (uninstalling manually)

http://www.cisco.com/image/gif/paws/18840/vpn3K_uninstall.pdf
Commented:
That was one of the first things I tried and it didn't work.

I just managed to solve it using the windows cleanup tool.
mark_06

Author

Commented:
I found that I could remove it using the windows cleanup tool.

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