Avatar of Sid_F
Sid_F

asked on 

exchange 2010 on sbs 2011

I get the below error message when sending mail internally on a newly installed server. the address does exist and the mailbox looks fine, any ideas

Delivery has failed to these recipients or groups:

user@mycompany.com <mailto:IMCEAEX-_O%3DDEC_OU%3DFIRST%2B20ADMINISTRATIVE%2B20GROUP_CN%3DRECIPIENTS_CN%3user@mycompany.com>
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
ExchangeWindows Server 2008

Avatar of undefined
Last Comment
ronnypot
Avatar of ronnypot
ronnypot
Flag of Netherlands image

Hi,

Is this a reply to a imported e-mail, or are is the mail address loaded from the .nk2 file cache from outlook have you tried to select the mail account directly from the address list by clicking to and select it.
Avatar of Sid_F
Sid_F

ASKER

ok so the problem seemed to be with the nk2 file event though I did not let it autocomplete the error message kept appearing when I did let it autocomplete it had the correct address but still problem. I deleted the nk2 entry and it worked fine. so this looks like there is something more in the nk2 than just the address, to give some background this user was moved from a previous sbs 2003 server, there mailbox was reimported from pst and the nk2 file copied over from previous profile
ASKER CERTIFIED SOLUTION
Avatar of ronnypot
ronnypot
Flag of Netherlands image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo