troubleshooting Question

why some messages are not moved to archive?

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ja-rek asked on
7 Comments1 Solution524 ViewsLast Modified:

I am using Outlook 2007.
I executed archivisation on my personal folders, selected items older than 1 Jan 2010, and selected all items (including those manually excluded from archivisation) and selected subfolders.
After the process is finished there are still some messages from 2008 and 2009 in my personal folders which have not been moved to archive.
why these messages were not archived, although they are from 2008 or 2009?
how can I fix it?

I launched scanpst and pst file is OK.

thank you

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