why some messages are not moved to archive?

ja-rek
ja-rek used Ask the Experts™
on
Hello

I am using Outlook 2007.
I executed archivisation on my personal folders, selected items older than 1 Jan 2010, and selected all items (including those manually excluded from archivisation) and selected subfolders.
After the process is finished there are still some messages from 2008 and 2009 in my personal folders which have not been moved to archive.
why these messages were not archived, although they are from 2008 or 2009?
how can I fix it?

I launched scanpst and pst file is OK.

thank you
Jarek
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Do you have folders in your Archive to receive the email being archived? Every once in a while I find a the mail in a folder of my main PST file has not been archived. I then find the folder in the archive.pst file does not exist. So I create the folder. .... Thinkpads_User

Author

Commented:
yes, all folders are present in the archive.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks. Try removing rules related in any way to archiving and see if then the emails move. I used archiving on Outlook 2003, 2007 and now 2010. I have no rules and the archiving always works (noting the odd exception above that I have fixed). .... Thinkpads_User
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Author

Commented:
I disabled all rules but still these messages are not moved by the archive function. Thanks for tips and I am waiting for more :)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
There was a patch to Outlook 2007 that affected autoarchiving. See this article and see if it might apply:

http://www.howto-outlook.com/faq/archivenotworking.htm

Also, another article I saw suggested the possiblity of a second archive file (say archive1.pst) in error and the emails going to a second archive. This does not seem likely because the emails in your main PST are still there.

... Thinkpads_User
Commented:
this tool solved my problems:
Cardiffsoft ArchiveAssistXpress

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Commented:
the only solution to my problem on this page.

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