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Angus
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iTunes - Trying to Restore my Ipad

Dear All,

Something went wrong with my ipad and it went into recovery mode... so I am trying to restore it.  I have plenty of free spce ~30 GB on my Laptop and was going very nicely with the restore.

However it then produced an error saying there is no free space.  When looking at the backups in iTunes, there is now two backups, both dated 1st May 2011.  There was previously only one backup.

I now have no free space on my hard drive and I cannot restore the iPad.  Also I don;t know which backup to delete as both are dated the same date.  I guess one is incomplete.

Thoughts?
Apple SoftwareiPadiPhone

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Angus

8/22/2022 - Mon
John

Can you move one backup to removable storage? A USB connected external hard drive might be best. I cannot say which to delete and I would be inclined to carefully backup both iTunes backups. That will have mitigate an error. ... Thinkpads_User
Angus

ASKER
so if I go into the folder

User/AppData/Roaming/Apple Computer/MobileSync/Backup

there are three folders - two of which are 30+GB

Back up the whole directory and then delete one of the backups and then try and retore laptop??

Thoughts?

Cheers
A.
John

Yes, I would back up the whole directory to be on the safe side and then go from there. ... Thinkpads_User
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Jason C. Levine

If after moving the backups to an external drive you still see the same behavior from the iPad and laptop, I would bring both devices to the nearest apple store and have them look at it.  I'm concerned about corruption on either/both devices.  
akahan

Are you absolutely sure that it's telling you there's no free space on the laptop (as opposed to no free space on the iPad)?

If it's saying there's no free space on the iPad (which can happen if a restore gets interrupted, for example), that would be a completely different issue.
Angus

ASKER
I am 100% sure that there is no free space on the laptop.  I had 30MB free....

As yet I have not done anything actions from the above, so the current status is:

Point 1 Folder  - User/AppData/Roaming/Apple Computer/MobileSync/Backup is showing with 60GB of files.

Point 2 The restore did get interrupted.  I left the iPad to retore overnight and was planning to travel in the morning.  When I checked it it had a information message on, thus was waiting for user interaction.  I could not wait and had to travel, so I shut down the pc and left the house.  The issue of taking too much disk space then started when I tried again to restore.

Point 3 The ipad has been completely reset and all data has been deleted

Point 4 iTunes Backup is showing two Ipad Backups - both dated 1st May 2011. Of which I guess only one is really valid

Point 5 When trying to restore the iPad I get out of diskspace issue.

Thoughts?

Cheers
A.





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Donald Barker

You may also want to try freeing up some addional space on the laptop, two good places to start are;

C:\windows\temp
C:\users\yourprofile\appdata\local\temp

Not everything in these directories will delete but you can rcover a chunck of space.
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Angus

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Angus

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