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Computer is stuck at apply printers group policy

Hi,

When a user try to log on to the Win XP machine then it get stucks at applying printers group policy. The same user can log in to win 7 without any problems.

any advise please?

MK
Windows XPWindows 7

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IT_Chipperfield
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Phiwi Moyo
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Verify on the XP machine that the DNS settings are correct, firewall is off, the user still local admin.

You can disconnect the network plug and see if it connects if does then it is a security related issue/updates if you ran any recently.
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ASKER

I logged in with other test account and it loads fine. So, it deosn't seem to be a computer issue. It seems to be a specific user. I have also tested by creating a new profile for the computer user but it still stucks at the login where it says, applying printers policy. Any more suggestions please?
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jat0369

disconnect the machine from the network and reboot. As long as the user is logging on with cached credentials, it should boot much faster.  Then you need to figure out what network issue is causing the machine to hang up. It's hanging up trying to communicate with another machine...
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ASKER

I get the error code in the events viewer "The user 'Accounts' preference item in the policy. Group policy object did not apply because it failed with the error code '0x80070005 Access is denied'. This error was suppressed.

Any ideas?
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ASKER

own troubleshooting resolved the problem.
Windows XP
Windows XP

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.

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