Computer is stuck at apply printers group policy

IT_Chipperfield
IT_Chipperfield used Ask the Experts™
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Hi,

When a user try to log on to the Win XP machine then it get stucks at applying printers group policy. The same user can log in to win 7 without any problems.

any advise please?

MK
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Sikhumbuzo NtsadaIT Administration

Commented:
Verify on the XP machine that the DNS settings are correct, firewall is off, the user still local admin.

You can disconnect the network plug and see if it connects if does then it is a security related issue/updates if you ran any recently.

Author

Commented:
I logged in with other test account and it loads fine. So, it deosn't seem to be a computer issue. It seems to be a specific user. I have also tested by creating a new profile for the computer user but it still stucks at the login where it says, applying printers policy. Any more suggestions please?

Commented:
disconnect the machine from the network and reboot. As long as the user is logging on with cached credentials, it should boot much faster.  Then you need to figure out what network issue is causing the machine to hang up. It's hanging up trying to communicate with another machine...
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Author

Commented:
I get the error code in the events viewer "The user 'Accounts' preference item in the policy. Group policy object did not apply because it failed with the error code '0x80070005 Access is denied'. This error was suppressed.

Any ideas?
the printer group policy had wrong driver/driver name. It was removed and readded with the correct settings and it's back to normal.

Author

Commented:
own troubleshooting resolved the problem.

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