troubleshooting Question

Intermec 700 Series Handheld PC

Avatar of cmartineau
cmartineauFlag for United States of America asked on
Smartphone ProgrammingSmartphones
6 Comments1 Solution2189 ViewsLast Modified:
I have an Intermec 700 series Pocket PC that I am trying to sync with active-sync on a windows 7 machine. I have the device connected through com1 and I installed Windows Mobile Device Center which I believe replaced active-sync and the device is not detected by my windows machine. I tried to use windows XP mode and I installed several different versions of active-sync ranging from 3.0 to 4.5 and the program goes through the dectedtion process but fails to communicate with device. I have my firewalls turned off and I ensured that com1 is enabled in settings on both virtual and device manager. It is my understanding that when the device is in the cradle it should automatically setup a connection. When I run the connection wizard it says com1 is available but it fails to see the device. I tried performing a warm and cold boot but it still wont sync with pc. Anyone using an Intermec 700 series with a Windows 7 that can point out how to sync this device would be greatly appreciated.

Intermec Model 700
Microsoft Pocket PC version 3.0.11171 (Build 11178)
Tier 3 Senior Technical Support Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros