troubleshooting Question

Intermec 700 Series Handheld PC

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cmartineauFlag for United States of America asked on
Smartphone ProgrammingSmartphones
6 Comments1 Solution2189 ViewsLast Modified:
I have an Intermec 700 series Pocket PC that I am trying to sync with active-sync on a windows 7 machine. I have the device connected through com1 and I installed Windows Mobile Device Center which I believe replaced active-sync and the device is not detected by my windows machine. I tried to use windows XP mode and I installed several different versions of active-sync ranging from 3.0 to 4.5 and the program goes through the dectedtion process but fails to communicate with device. I have my firewalls turned off and I ensured that com1 is enabled in settings on both virtual and device manager. It is my understanding that when the device is in the cradle it should automatically setup a connection. When I run the connection wizard it says com1 is available but it fails to see the device. I tried performing a warm and cold boot but it still wont sync with pc. Anyone using an Intermec 700 series with a Windows 7 that can point out how to sync this device would be greatly appreciated.

Specs:
Intermec Model 700
CN:720
Microsoft Pocket PC version 3.0.11171 (Build 11178)
700-series-mono-mobile-309621.jpg
ASKER CERTIFIED SOLUTION
hjgode
Tier 3 Senior Technical Support Engineer

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